FAQ's

WHERE ARE YOU BASED?

We are based in Kentucky near the Red River George area. 

WHERE ARE YOUR PRODUCTS FROM?

We source quality products from all over the world from our importers. Brazil, China, Madagascar, India, and the US are a few of the countries where the mines are located. 

HOW DOES SHIPPING WORK?

You can see our Shipping Policies here. 

WHAT IF I DON'T LIKE MY ITEM?

We will refund you up to 30 days after you receive the item. You pay for return shipping. 

WHY SHOULD I TRUST YOUR STORE?

Tree of Life Gems (Formerly NJ Traders Warehouse) has a long history of excellent customer service with our Ebay store. We have thousands of positive customer reviews you can check out here! 

DO YOU HAVE A RETAIL STORE?

No, currently we don't have the building space for a retail business.